Accident Care
Had a non-fault car accident? We will sort the rest.
A replacement car comparable to your own. Repairs handled. Written off? We help you sell it for £thousands more.
“After someone went into the back of me, AX had a replacement car outside my house the next morning and dealt with everything. Did not cost me a penny and I never had to chase anyone.”
- Sarah T.
Your choice of repairer.
We deal with the claim for you.
Before you ring your own insurer
Why choose AX and not my insurer?
By choosing AX to manage your claim, you benefit from the following:
- A replacement vehicle comparable to your own (not just what, if any, vehicle the repairer has available)
- You can choose your repairer – increasingly important with modern cars being so complex
- We deal with all aspects of the claim on your behalf – so you can get on with your life and just return our car when you collect your own
- We can help you get advice if you or your passengers are injured in the accident or have other recoverable losses due to the accident
- Your No Claims Bonus (NCB) will not be affected if your insurer does not have to pay for anything
How it works
Three steps, and we take it from there
Tell us what happened
Send your details using the form, or call our Accident Care line. It takes under a minute.
We handle the claim
Your replacement car and repairs are sorted for you, and we deal with the at-fault insurer.
Back on the road
You are moving again, and if your car is written off we help you sell it for more.
Written off? Keep the profit, not the auction.
This is something no other accident management company can do. When your car is written off, we do not just hand it to a salvage auction. You buy it back at the salvage price and we sell it through the Second Gears marketplace, where 14,000+ trade buyers compete for it. You keep the margin and the profit, not the auction.
Sell your write-off for more“My BMW X3 was written off and the insurer offered a pittance. Second Gears helped me buy it back for £4,500 and sold it for £6,700 - £2,200 I'd never have seen otherwise.”
Your claim is in expert hands
Handled by Accident Exchange, the UK's accident management specialist
20+
years' experience
100,000+
claims handled
What to do if you have just had a car accident
Make sure everyone is safe and call 999 if anyone is hurt.
Swap names, numbers and insurance details with the other driver.
Take photos of both cars and the scene.
Do not admit fault at the roadside.
Contact us and we handle the rest.
Had an accident that was not your fault?
If someone else caused the accident you are entitled to a like-for-like replacement car and proper repairs, paid for by the other driver's insurer. Our Accident Care team manage the whole claim so you do not have to chase anyone.
Has your car been written off?
An insurer write-off does not mean your car is worthless. You can often buy it back at the salvage price and sell it for more through Second Gears, keeping the difference.
Why drivers use Second Gears Accident Care
The claim and replacement car are handled for you, and if your car is written off we help you recover its real value rather than accept the insurer's figure. One team, from the accident to selling the car.
Frequently asked questions
- A replacement vehicle comparable to your own (not just what, if any, vehicle the repairer has available)
- You can choose your repairer – increasingly important with modern cars being so complex
- We deal with all aspects of the claim on your behalf – so you can get on with your life and just return our car when you collect your own
- We can help you get advice if you or your passengers are injured in the accident or have other recoverable losses due to the accident
- Your No Claims Bonus (NCB) will not be affected if your insurer does not have to pay for anything
Second Gears Accident Care is provided in partnership with Accident Exchange (AX), who manage your claim, replacement vehicle and repairs. Second Gears acts as an introducer and does not provide claims handling or legal advice. Any personal injury element is handled by AX's regulated panel. You are under no obligation to proceed.